AUTOMATE

WhatsApp auto-replies that answer in seconds

Auto-replies send a welcome message to new chats, an away message outside your business hours, and instant answers when someone types a keyword such as "fees" or "location".

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Auto-repliesOn

Welcome messageSent when someone messages one of your numbers for the first time.

Hi! Thanks for contacting us. Pick an option below 👇

Away messageOutside business hours: Mon–Sat, 9:30 AM – 7:00 PM

We're closed now. We'll reply first thing in the morning.

Keyword replies

fees → Fee detailslocation → Map linkbrochure → PDF

Sample data. Names and numbers are made up.

What you can do

Auto-replies, in practice

Welcome message

Greet every new chat instantly, then start a chat flow if you want.

Away message

Set your business hours. Chats outside them get an honest "we’ll reply in the morning".

Keyword replies

Answer "fees", "location" or "brochure" automatically with text, a link or a file.

Respectful limits

At most 10 automatic replies per person per hour, and the bot stays quiet while your team is chatting.

How it works

Set it up in minutes

Who it's forEvery business that gets WhatsApp messages after office hours.

Switch on auto-replies
One switch turns them on for all your numbers.
Write your welcome and away messages
Keep them short and tell people what happens next.
Add keywords
Pick the questions you answer most and save the reply once.

FAQ

Auto-replies: questions

Will the bot reply while I am chatting with a customer?

No. When you or your team reply in a chat, the bot stays quiet in that chat for 24 hours.

Can returning customers get the welcome again?

Yes. Set how many days of silence before a returning customer is welcomed again, or 0 to welcome only brand-new chats.

More features

Works together with

CHAT

Shared team inbox

Every chat from every number in one place, with each agent on their own login.

Learn more →ADS

Click-to-WhatsApp ad tracking

See the campaign, ad set and ad behind every chat that started from an ad.

Learn more →AUTOMATE

Chat flows (chatbot builder)

Build chatbots with buttons, questions and hand-over, without code.

Learn more →MARKETING

Broadcasts

Send an approved template to a tag or CSV list, now or scheduled, and see who read it.

Learn more →WHATSAPP

Message templates & OTP

Create templates, submit them to Meta and send OTP codes with a copy button.

Learn more →CRM

Contacts & tags

Tags, notes, CSV import and export, and opt-in or opt-out for every contact.

Learn more →

Try it free

Try auto-replies with your own chats.

7 days free, no card needed.

Start 7-day free trial Chat on WhatsApp