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Create WhatsApp templates and send OTP login codes

Templates are pre-approved WhatsApp messages you need to start a conversation or message someone after 24 hours. Upgrow Connect lets you create them, submit them to Meta and track approval, including authentication templates with a copy-code button for OTP logins.

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Templates+ New template
NameCategoryMessageStatus
login_otpEnglishAuthentication{{1}} is your verification code.Approved
diwali_offerEnglishMarketingHi {{1}}, our Diwali offer ends Sunday…Approved
batch_reminderEnglishUtilityYour class starts tomorrow at {{1}}.In review
OTP preview
482 913 is your verification code. For your security, do not share this code.Copy code

Sample data. Names and numbers are made up.

What you can do

Message templates & OTP, in practice

Create and submit

Write marketing, utility or authentication templates and send them to Meta for approval.

Track approval

Statuses update automatically when Meta decides. Use "Load from Meta" if one looks out of date.

OTP with a copy button

Authentication templates include a copy-code button, for logins in your own app or website.

How it works

Set it up in minutes

Who it's forAnyone who messages customers first, and apps or websites that log users in with a WhatsApp code.
  1. Pick a category

    Marketing for offers, utility for updates, authentication for login codes.

  2. Write the message

    Add variables like {{1}} for the customer’s name or the code.

  3. Submit and use

    Once approved, use it in broadcasts, new messages or your own app.

FAQ

Message templates & OTP: questions

Why do I need templates?

WhatsApp lets businesses send free-form messages only within 24 hours of the customer’s last message. Outside that window, or to start a conversation, you must use an approved template.

How long does approval take?

Meta decides. Many templates are reviewed quickly, but it can take longer. The status updates in Upgrow Connect automatically.

More features

Works together with

CHAT

Shared team inbox

Every chat from every number in one place, with each agent on their own login.

Learn more →ADS

Click-to-WhatsApp ad tracking

See the campaign, ad set and ad behind every chat that started from an ad.

Learn more →AUTOMATE

Chat flows (chatbot builder)

Build chatbots with buttons, questions and hand-over, without code.

Learn more →AUTOMATE

Auto-replies

Welcome, away and keyword replies, so no chat waits till morning.

Learn more →MARKETING

Broadcasts

Send an approved template to a tag or CSV list, now or scheduled, and see who read it.

Learn more →CRM

Contacts & tags

Tags, notes, CSV import and export, and opt-in or opt-out for every contact.

Learn more →
Try it free

Try message templates & otp with your own chats.

7 days free, no card needed.

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