WhatsApp for clinics and healthcare providers
Clinics, hospitals and wellness centres use Upgrow Connect to answer treatment enquiries, collect basic details and book consultations on WhatsApp, with reminders sent as approved templates.
Where clinics & healthcare lose leads on WhatsApp
Front desk is busy
Phone calls and walk-ins come first, so WhatsApp enquiries wait.
Price and procedure questions
People want to know cost and process before they visit.
Missed appointments
Without reminders, booked consultations are forgotten.
Upgrow Connect for clinics & healthcare
- Treatment enquiry flow
Ask which treatment and preferred branch, then hand over to the coordinator.
- Consultation booking
Offer slots and confirm in the chat.
- Reminders
Send appointment reminders as approved utility templates.
- After-hours replies
An away message tells people when the clinic will reply.
Sample chat. Names are made up.
Clinics & healthcare: questions
Is patient information kept private?
Each business sees only its own data, and access tokens are encrypted. Only share health details in chat that the patient is comfortable sharing.
Can we send appointment reminders?
Yes, using an approved utility template, sent individually or as a scheduled broadcast.
Set up your first flow this week.
7 days free, no card needed. We help you set up the first flow on WhatsApp.