WhatsApp for institutes, academies and coaching centres
Coaching centres, academies and colleges use Upgrow Connect to answer course enquiries instantly, qualify students with a chat flow, and pass hot leads to counsellors with the ad that brought them.
Where education & coaching lose leads on WhatsApp
Enquiries peak at night
Students and parents message after work and college, when counsellors are offline.
Same questions all day
Fees, batch timings, duration and placement get asked hundreds of times.
No link to the ad
Ads Manager shows chats started, not which ad brought students who paid the fee.
Upgrow Connect for education & coaching
- Course qualification flow
Ask which course, preferred batch and location with buttons, then tag the lead.
- Counsellor assignment
Send each lead to the counsellor for that course or number.
- Fee and brochure replies
Keyword replies for "fees" and "brochure" answer instantly with the PDF.
- Batch reminders
Broadcast class reminders and new batch announcements to opted-in students.
Sample chat. Names are made up.
Education & coaching: questions
Can counsellors see only their own leads?
Yes. With round robin or by-number assignment, each counsellor sees only their chats, while the owner sees everything.
Can we send class reminders?
Yes, as a broadcast of an approved utility template to the batch tag.
Set up your first flow this week.
7 days free, no card needed. We help you set up the first flow on WhatsApp.